Ordering at Festgiganten is easy, regardless of whether you use a tablet, smartphone or computer. Once you have selected your product, click the “Add to Cart” button and the rest will take care of itself. Of course, we also explain the whole process to you below.

Shopping cart
As soon as you have a product in your cart, a pop-up window will appear. Here you can see which product you have chosen and its price. Now you can continue shopping or choose to go directly to the checkout. When you add more products to the cart, you will see the pop-up window with the current content and the total price. Done shopping? Just click on the shopping cart and then on “view shopping cart”. Now you come to the shopping cart, where you can see an overview of what you have in your shopping cart. Do you want to order more of the same product or remove a product? You can do that with a few clicks of the mouse. When you are ready to continue, click “Proceed to Checkout”.
Delivery information
On the details page you can fill in all your details. Are you already a customer with us? Then you can click on “Log in”, so you don’t have to fill in your details again. Do you want your order delivered to an address other than your home address? It’s no problem! At the bottom of the page, you can fill in an alternative address. On the right side of the page you can fill in a coupon. Have you filled in all your information? Then click the “Proceed to checkout” button.
Overview and payment
On the “CHECKOUT” page you can see your billing and delivery address. On this page you can also see your order overview. Are you ready to order? Choose a payment method and click “Pay now”. You will now be forwarded to the payment. Depending on the payment method you have chosen, you will be asked to fill in more information. Follow the instructions on the screen. To complete your order, click “Send”. You will see an order confirmation on your screen and then you will receive it via email as well.
Need help?
Stuck in the ordering process? It’s no problem! There are no stupid questions. You can always contact our customer service via live chat. Our employees are here to help you.